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Privacy Policy

Last updated: January 20, 2026

At BaitSync, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our Discord bot hosting services.

Information We Collect

  • Account information: When you create an account, we collect your email address, username, and password.
  • Payment information: We use secure third-party payment processors and do not store your full credit card details.
  • Usage data: We collect information about how you use our services, including server logs, bot deployment statistics, and feature usage.
  • Device information: We may collect information about the device you use to access our services, including browser type, operating system, and IP address.

How We Use Your Information

  • To provide and maintain our services, including bot hosting and management features.
  • To process payments and send transaction confirmations.
  • To communicate with you about your account, updates, and promotional offers (with your consent).
  • To improve our services and develop new features based on usage patterns.
  • To detect, prevent, and address technical issues and security threats.

Data Storage and Security

  • Your data is stored on secure servers with industry-standard encryption.
  • We implement appropriate technical and organizational measures to protect your personal data.
  • Bot files and configurations are stored in isolated environments to prevent unauthorized access.
  • We regularly backup your data to prevent loss and ensure service continuity.

Data Sharing

  • We do not sell your personal information to third parties.
  • We may share data with service providers who assist in operating our platform (e.g., payment processors, cloud infrastructure).
  • We may disclose information if required by law or to protect our rights and the safety of our users.
  • Aggregated, anonymized data may be used for analytics and improving our services.

Your Rights

  • Access: You can request a copy of the personal data we hold about you.
  • Correction: You can update or correct your account information at any time.
  • Deletion: You can request deletion of your account and associated data.
  • Data portability: You can export your bot configurations and data.
  • Opt-out: You can unsubscribe from marketing communications at any time.

Cookies and Tracking

  • We use essential cookies to maintain your session and remember your preferences.
  • Analytics cookies help us understand how visitors interact with our website.
  • You can control cookie preferences through your browser settings.
  • We do not use cookies for targeted advertising.

Changes to This Policy

  • We may update this Privacy Policy from time to time.
  • We will notify you of significant changes via email or through our platform.
  • Your continued use of our services after changes constitutes acceptance of the updated policy.

Contact Us

  • If you have questions about this Privacy Policy, please contact us at privacy@baitsync.com.
  • For data-related requests, please use our support portal or email data@baitsync.com.
  • We aim to respond to all inquiries within 48 hours.